1. Who we are
Hausek helps NYSC corps members find homes and roommates, inspect homes safely, pay and sign tenancy agreements. Hausek decides how your personal data is used, so we are its data controller under the Nigeria Data Protection Act 2023. This policy covers the Hausek app, hausek.com and the agent dashboard at app.hausek.com.
2. What we collect
- Account: your email address and, if you sign in with Google, the name and photo on your Google account. We don't use passwords; we email you a one-time code instead.
- Profile: the name, photo, phone number and bio you add, and your NYSC details: the state you're posted to, your LGA and PPA area, and your state code if you add it.
- Roommate profile: your budget, move-in date, gender, the gender you'd share with, and your habits and interests, if you set up roommate matching.
- Emergency contacts: the names and phone numbers you add.
- Activity: homes you save, inspections you book, the checklist and outcome you record after a visit, rental requests, and community posts, comments and reports.
- Messages: the messages you send on Hausek and when they are read.
- Payments: the amount, reference, status and payment method type for each payment. Card and bank details are entered on Paystack's page and Hausek never sees or stores them.
- Agreements: the terms of each tenancy or roommate agreement, the name you type to sign it, and, at the moment you sign, the time, your IP address, your device type and a fingerprint of the exact text you signed.
- Waitlist: the state you ask us to tell you about.
- Device: a notification token so we can send you push notifications, and basic technical logs for security.
We don't track your location. Agents give us the address of each home they list; that address is only shown to a corps member after their inspection is confirmed.
3. How we use it
- To run your account and sign you in.
- To show you homes in your state, match you with roommates and run the community board for your state.
- To book inspections, share the address once a booking is confirmed, and pass messages between you and agents or roommates.
- To take payments, issue refunds and keep receipts.
- To prepare, sign and store agreements, and to prove later who signed what and when.
- To email you sign-in codes, booking updates, and news when Hausek opens in the state you joined the waitlist for.
- To keep Hausek safe: checking listings before they go live, handling reports, and stopping fraud.
We rely on our contract with you for most of this, on our legitimate interest in keeping Hausek safe, on legal obligations for payment and agreement records, and on your consent where we ask for it, such as push notifications.
4. Who can see what
- Other corps members in your state can see your roommate profile if you're searching, and the name on your community posts. Anyone browsing Hausek can read the community board.
- Agents and owners see your name, your bookings and rental requests for their homes, and your messages to them.
- The other party to an agreement sees the agreement, the name you signed with and when you signed.
- Your emergency contacts only get what you choose to send them. When you share an inspection, Hausek opens your own messaging app and you send the text yourself.
We don't sell your personal data.
5. Service providers
We use these companies to run Hausek. They only process your data for us, under contract.
- Paystack processes payments and refunds.
- Cloudinary stores listing photos and profile pictures.
- Google Firebase delivers push notifications. Google Sign-In is used if you choose it.
- Our email provider sends sign-in codes and updates.
- Our hosting provider runs Hausek's servers and database.
Some of these providers store data outside Nigeria. Where they do, we rely on the safeguards the Nigeria Data Protection Act allows, such as contracts that protect your data.
When stamping of tenancy agreements and review by our partner lawyer begin, signed tenancy agreements will be shared with the lawyer and with the tax authority for stamp duty. We may also share data when the law requires it or to protect someone's safety.
6. How long we keep it
- Your account and profile: until you delete your account.
- Signed agreements and payment records: kept after you delete your account, because they are legal and financial records. Your name stays on agreements you signed, as it appears in the text and signature.
- Messages: kept so the people you talked to can still read them; after you delete your account they show as from a deleted account.
- Sign-in codes: expire after 10 minutes and are cleared out regularly.
7. Deleting your account
You can delete your account in the app under Profile → Settings, or at hausek.com/delete-account. We delete your profile, saved homes, roommate profile and connections, notifications and safety data. Signed agreements, payment records and messages are kept as described above.
8. Your rights
Under the Nigeria Data Protection Act 2023 you can ask us to:
- Give you a copy of your personal data.
- Correct data that is wrong.
- Delete your data, except records we must keep by law.
- Stop or limit how we use your data, or object to it.
- Move your data to another service.
- Withdraw consent you gave us, such as for notifications.
Email support@hausek.com and we'll reply within 30 days. You can also complain to the Nigeria Data Protection Commission.
9. Security
Data is sent over encrypted connections. Sign-in uses one-time codes instead of passwords, signed agreements are protected by a fingerprint of their text, and only people who need it can see your data. No system is perfectly secure, so tell us at once if you think your account has been misused.
10. Age
Hausek is for NYSC corps members and agents, who are all 18 or older. We don't knowingly collect data from anyone under 18.
11. Changes to this policy
When we change this policy we'll update the date at the top, and if the change is important we'll tell you in the app or by email before it takes effect.
12. Contact us
- Email: support@hausek.com
- Address: Uyo, Akwa Ibom State, Nigeria